Privacy Policy

Orbit Broker ("we", "our", or "us") operates the website orbit-broker.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our Website.

By accessing or using the Orbit Broker Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.

Important: Orbit Broker is not a gambling operator. We do not process bets, wagers, or payments directly. The Website provides betting exchange information, trading education, OrbitX platform access, account registration support, and resources for betting exchange users.

We may collect the following types of information:

2.1 Personal Information You Provide

• Full name
• Email address
• Contact information (phone number, if provided)
• Account registration details for OrbitX platform access
• Support enquiry details and correspondence

2.2 Information Collected Automatically

• IP address and approximate geolocation (country/region level)
• Browser type and version
• Operating system
• Referring URLs and pages visited within the Website
• Time and date of your visit, session duration, and page interaction data

2.3 Information from Third-Party Services

When you connect your account to third-party services (such as the OrbitX betting exchange platform), we may receive limited information as necessary to facilitate your access and account support.

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Website and its features
• To deliver betting exchange information and trading education content
• To facilitate account registration and access to the OrbitX platform
• To provide account support and respond to your enquiries
• To send you important updates, service notifications, and security alerts
• To personalise your experience and improve our content and tools
• To analyse usage patterns and optimise Website performance
• To detect, prevent, and address technical issues, fraud, or abuse
• To comply with legal obligations and enforce our terms of service

We will never sell your personal information to third parties for marketing purposes.

Our Website uses cookies and similar tracking technologies to collect usage data and improve your browsing experience.

Types of cookies we use:

• Essential cookies: Required for the Website to function properly, including authentication and session management
• Analytics cookies: Help us understand how you use the Website so we can improve functionality and content
• Preference cookies: Remember your settings and preferences (such as language) for a better experience

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling certain cookies may affect the functionality of the Website.

The Website may integrate with or link to third-party services. These services have their own privacy policies, and we encourage you to review them.

Third-party services we may use include:

• Google Analytics: For website usage statistics and performance monitoring
• OrbitX Platform: For betting exchange access and account management
• Email service providers: For sending transactional and support-related communications
• Payment processors: When applicable, for processing deposits and withdrawals through the exchange platforms

These third parties may collect information about your use of the Website in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party services.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it.

Security measures include:

• Encrypted transmission: All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL protocols
• Secure storage: Personal data is stored on secure, access-controlled servers
• Access controls: Only authorised personnel have access to personal data, on a need-to-know basis
• Regular audits: We conduct periodic reviews of our data collection, storage, and processing practices
• Incident response: We have procedures in place to detect, report, and respond to data breaches

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

• Account data is retained for the duration of your active account and for a reasonable period thereafter
• Usage analytics data is retained in aggregated, anonymised form
• Support correspondence is retained for up to 24 months after resolution
• When data is no longer required, it is securely deleted or anonymised

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: You have the right to request a copy of the personal data we hold about you
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data
• Right to erasure: You have the right to request deletion of your personal data ("right to be forgotten")
• Right to restrict processing: You have the right to request that we limit the processing of your personal data
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format
• Right to object: You have the right to object to the processing of your personal data for specific purposes
• Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information promptly. If you believe that a child has provided us with personal data, please contact us at [email protected].

Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. When we transfer personal data internationally, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the European Commission or other legally recognised transfer mechanisms, to protect your personal data in accordance with this Privacy Policy and applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any concerns you may have about our collection or use of your personal data. We aim to respond to all legitimate enquiries within 30 days.